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Terms of Use

These Terms are an agreement between you and Norihiro Mukai (“Kigo,” “we,” or “us”). By creating an account or using Kigo, you agree to them. Please read them — especially the sections on subscriptions, disclaimers, limits on our liability, and how disputes are handled.

1. What Kigo is

Kigo lets you enhance photos and combine three photos with a short piece of writing to create a card, which you can save to your album, keep on your phone, and share.

2. Who can use Kigo

You must be at least 13 years old to use Kigo. Kigo is not intended for or directed to children under 13.

If you are under 18, you may only use Kigo with a parent or guardian involved, and only a parent or guardian may purchase a subscription. By subscribing, you confirm that you are 18 or older, or that your parent or guardian has agreed on your behalf.

3. Your account

Keep your login details private. You are responsible for activity under your account. Tell us at support@kigo-haiku.com if you think someone else is using it.

4. Free and paid plans

Kigo is free to start:

A paid subscription costs $4.99 per month and includes unlimited cards, unlimited saving of enhanced photos, a new prompt every morning, your own album, and the option to remove the Kigo mark from your cards. Prices are in U.S. dollars and do not include any applicable tax.

5. Subscriptions, auto-renewal, and cancellation

Subscriptions are sold through the App Store. Payment is charged to your Apple Account when you confirm the purchase.

Your subscription renews automatically. It renews each month at $4.99 unless you turn off auto-renewal at least 24 hours before the current period ends. Your Apple Account is charged within 24 hours before the period ends.

How to cancel: open the Settings app, tap your name at the top, then Subscriptions, and turn off auto-renewal — or manage it in your App Store account settings. Deleting the app does not cancel your subscription.

You keep access until the end of the period you have already paid for. Anything you already saved to your phone stays on your phone whether you subscribe or not.

Refunds for App Store purchases are handled by Apple, not by us, under Apple’s policies. To request one, visit reportaproblem.apple.com. We cannot issue refunds for App Store purchases.

If we change the price, Apple will notify you and ask for your consent before the new price applies.

6. Your photos and your work

You own what you make. Your photos, your haiku, and the cards you create belong to you. We do not claim ownership of them.

You give us a limited permission to store, process, display, and enhance your content — only so we can operate the app for you. This permission ends when you delete the content or your account, apart from copies that remain briefly in routine backups.

We will not publish, sell, or share your content, and we will not use it to train AI models. Nothing you make is visible to anyone else unless you send it yourself.

You are responsible for having the rights to what you upload — including permission from people in your photos where that is needed.

7. Things you may not do

Don’t upload content that is illegal, that infringes someone else’s rights, or that is sexual content involving minors, hateful, or violent. Don’t upload photos of people who have not agreed to it where their agreement is required. Don’t attempt to break, overload, reverse engineer, or copy the app, and don’t use it to build a competing service.

We may suspend or close accounts that break these rules.

8. Changes to the service

We may change, add, or remove features. If we make a change that significantly reduces what you get from a paid subscription, we will tell you in advance, and you may cancel.

9. The app is provided “as is”

Kigo is provided “as is” and “as available.” To the fullest extent permitted by law, we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement.

We don’t promise that the app will always be available, error-free, or that it will produce a particular result. Photo enhancement is automatic, and the result may not match what you had in mind.

Some states do not allow the exclusion of certain warranties, so parts of this section may not apply to you.

10. Limits on our liability

To the fullest extent permitted by law:

Some states do not allow these limits, so they may not fully apply to you. Nothing here limits liability that cannot be limited by law.

Back up anything you care about. Kigo is not a backup service, and we are not responsible for content that is lost.

11. Ending your account

You can stop using Kigo and delete your account at any time from inside the app. We may suspend or end your access if you break these Terms, or if we stop offering the service — in which case we will give you reasonable notice.

12. Governing law and where disputes are heard

These Terms are governed by the laws of Japan, without regard to conflict of laws rules. Any dispute arising out of or relating to Kigo will be brought exclusively in the Tokyo District Court, Japan.

This does not take away rights you have under the consumer protection laws of the state or country where you live, including the right to bring a claim there where the law gives you that right.

13. Claims are brought individually

To the fullest extent permitted by law, you and we agree that each may bring claims against the other only in an individual capacity, and not as a plaintiff or class member in any class, collective, consolidated, or representative proceeding.

If this section is found unenforceable as to a particular claim, it remains in effect for all other claims. This section does not apply where the law of your state or country does not permit it.

14. Other terms

If any part of these Terms is found unenforceable, the rest stays in effect. Our not enforcing a term doesn’t mean we’ve given it up. You may not transfer your rights under these Terms; we may transfer ours in connection with a transfer of the business.

15. Changes to these Terms

We may update these Terms. If a change is significant, we will tell you in the app or by email before it takes effect. Continuing to use Kigo after that means you accept the updated Terms.

16. Contact

support@kigo-haiku.com

Additional terms for the Apple App Store

These terms apply if you downloaded Kigo from the Apple App Store:

  1. These Terms are between you and us only, not with Apple. We, not Apple, are responsible for Kigo and its content.
  2. Your license to use Kigo is a non-transferable license to use it on any Apple-branded device you own or control, as permitted by the App Store Terms of Service.
  3. Apple has no obligation to provide maintenance or support for Kigo.
  4. If Kigo fails to conform to any applicable warranty, you may notify Apple, and Apple will refund the purchase price. To the maximum extent permitted by law, Apple has no other warranty obligation with respect to Kigo.
  5. We, not Apple, are responsible for addressing any claims relating to Kigo, including product liability claims, claims that Kigo fails to conform to legal or regulatory requirements, and claims under consumer protection or similar laws.
  6. We, not Apple, are responsible for investigating and resolving any third-party claim that Kigo infringes that party’s intellectual property rights.
  7. You represent that you are not located in a country subject to a U.S. Government embargo or designated as “terrorist supporting,” and that you are not on any U.S. Government list of prohibited or restricted parties.
  8. Apple and Apple’s subsidiaries are third-party beneficiaries of these Terms, and upon your acceptance, Apple will have the right to enforce these Terms against you as a third-party beneficiary.
  9. You must comply with applicable third-party terms of agreement when using Kigo.
  10. Questions, complaints, or claims about Kigo should be directed to support@kigo-haiku.com.

Last updated: July 25, 2026
Norihiro Mukai